Terms of Service
for the Digital Platform for Managing Workplace Safety “Rememball”

Last Updated: 8 of January 2025

1. Introduction

Welcome to our digital platform for managing workplace safety certificates and safety documents (hereinafter called the "Platform" or Rememball). These Terms of Service constitute a legally binding agreement between you, either as an individual or on behalf of an entity, and the Provider regarding your use of the Platform. By accessing the Platform, you confirm that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, you must discontinue use of the Platform immediately.

The Platform may include supplemental terms or policies incorporated by reference into these Terms of Service. We reserve the right to modify or update these Terms of Service at any time at our sole discretion. Notifications of updates will be made available by revising the "Last Updated" date, and it is your responsibility to review the Terms periodically. Continued use of the Platform after such updates signifies your acceptance of the revised terms.


We reserve the right to monitor the Platform for compliance with these Terms of Service and applicable laws. We may take necessary actions at our discretion, such as limiting access, disabling user content, or reporting violations to relevant authorities. Additionally, we may remove or restrict files or content that overburden our systems or manage the Platform to ensure its functionality and protect our rights and property.


The Platform is intended for users at least 18 years of age. Individuals under 18 are not permitted to access or use the Platform. We recommend printing a copy of these Terms for your records.

2. Definitions

  • Provider: Micro design di Ing. Paolo Pastore srl and Paolo Pastore, owners of the Platform.
  • User: Any person or organization using the Platform.
  • Service: All functionalities offered by the Platform, including monitoring, managing, and verifying safety training certificates and Occupational safety documents.
  • User Content: Any data, documents, or information uploaded by users to the Platform.

3. User Representations

By accessing and utilizing the Platform, you affirm and agree that:

  1. All registration details you provide will be truthful, accurate, and complete.
  2. You will promptly update any registration information to ensure its accuracy and validity as necessary.
  3. You have the legal authority to accept these Terms of Service and utilize the Platform.
  4. You are not located in a jurisdiction where the Platform is prohibited.
  5. You will not use automated or non-human means, such as scripts, bots, or other automated tools, to access the Platform.
  6. The Platform will not be used for unlawful or unauthorized purposes.
  7. Your use of the Platform complies with all applicable laws, rules, and regulations.

Should any of the information you provide be found false, incomplete, or outdated, we reserve the right to suspend or terminate your account and deny current or future access to the Platform or any portion of it.

4. User Registration and Responsibilities

To access the Platform, users must create an account by providing accurate, current, and complete information as requested during registration. Each user is responsible for maintaining the confidentiality of their account credentials, including their username and password. Users must immediately notify the Provider of any unauthorized use of their account or any other security breach. The Provider shall not be held liable for any loss or damage arising from a user’s failure to comply with these responsibilities.

Additionally, users are responsible for:

  • Ensuring that uploaded certificates and documents comply with applicable regulations.
  • Regularly verifying the expiration status of certificates and documents.
  • Providing accurate and truthful data when uploading information to the Platform. The Provider is not liable for errors resulting from incorrect or incomplete data.

5. Access to Services

Requirements: To use the Platform, you must create an account by providing accurate and complete information. Users are responsible for maintaining the confidentiality of their login credentials.
License to Use: The Provider grants a non-exclusive, non-transferable, and revocable license to use the Platform by these Terms of Service.
Restrictions: It is prohibited to:

  • Use the Platform for illegal or unauthorized purposes.
  • Access the Platform’s systems or data without authorization.

6. Platform Features

1.Certificate Management: The Platform allows users to: 

      Upload and store safety training certificates.
      Receive notifications about certificate expirations.
      Generate QR codes for quick verification at access points.
      Upload and store safety documents.
2.Security Personnel Interface: Users in security roles can verify the validity of certificates via QR codes and direct workers with expired certificates to training centers.

7. Subscriptions, Billing, and Cancellation

The Platform offers subscription plans that grant users access to premium features. By subscribing, you agree to provide accurate and current billing information. Subscriptions are billed on a recurring basis (e.g., monthly or annually) depending on the selected plan. Payment will be automatically charged using the payment method provided at the start of each billing cycle.

Renewals: Subscriptions automatically renew at the end of each billing period unless cancelled prior to the renewal date. The Provider will notify users of any changes to subscription pricing before renewal. Users are responsible for managing their subscription settings to avoid unwanted charges.

The Provider reserves the right to adjust subscription pricing from time to time. Any price changes will be communicated to users in advance. Users who do not accept the new pricing terms may cancel their subscriptions. If a user declines the price change and fails to cancel, their account may be deactivated at the end of the current billing cycle.

Cancellation: Users may cancel their subscription anytime through their account settings. Upon cancellation, access to subscription features will remain active until the end of the current billing cycle. No refunds will be issued for unused portions of the subscription period unless otherwise required by applicable law.


The Provider reserves the right to suspend or terminate subscriptions for non-payment or violations of these Terms of Service.

8. Prohibited Activities

To ensure the integrity of the Platform, users are prohibited from engaging in the following activities:

  • Attempting to deceive, defraud, or mislead others, mainly by providing false or incomplete information or impersonating other users.
  • Circumventing security measures or features designed to protect the Platform, its users, or its data.
  • Engaging in automated actions such as scraping, mining, harvesting data or using bot or scripts to send repetitive requests.
  • Uploading malicious software, viruses, or harmful material that could disrupt the operation of the Platform or compromise user data.
  • Using the Platform to harass, abuse, or harm others, including submitting false reports or misusing customer support services.
  • Reproducing, distributing, or modifying content or features of the Platform without authorization.
  • Accessing the Platform in ways that overburden or disrupt its functionality or infrastructure.
  • Using the Platform to conduct unauthorized framing, linking, or any other activity to exploit the Platform for personal or commercial gain.
  • Collecting or using data from the Platform for advertising or unsolicited marketing without proper authorization.
  • Reverse engineering, decompiling, or disassembling the Platform’s software or attempting to extract its source code.
  • Engaging in any activity that violates applicable laws, infringes intellectual property rights, or jeopardizes the safety or privacy of users.


Violations of these rules may result in immediate suspension or termination of access to the Platform and further legal action, where applicable.

9. User Generated Contributions

The Platform may allow users to submit content, including but not limited to text, images, feedback, and suggestions (“Contributions”). By submitting Contributions, you represent and warrant that:

  • You are the owner or have the necessary rights and permissions to share the Contributions.
  • Your Contributions do not infringe on the intellectual property or proprietary rights of others.
  • You have obtained any required consents from identifiable individuals in the Contributions.
  • The Contributions are not false, misleading, obscene, harassing, discriminatory, or otherwise unlawful.
  • The Contributions do not include unauthorized advertising, spam, or harmful material such as malware or viruses.

By submitting Contributions, you grant the Provider a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, display, and distribute the Contributions as necessary to operate and improve the Platform. Any violation of this clause may result in removing Contributions, suspending, or terminating your account.

10. Mobile Application License

Suppose you access the Platform through the mobile application (“App”). In that case, you are granted a limited, non-exclusive, revocable, and non-transferable license to install and use the App on a compatible device owned or controlled by you. This license is strictly for personal and non-commercial use in compliance with these Terms of Service. You are prohibited from reverse engineering, decompiling, or attempting to derive the App’s source code, as well as modifying, redistributing, or using the App for unauthorized purposes.

App use must not involve activities that infringe on intellectual property, violate any laws, or disrupt the App’s functionality or services. Unauthorized attempts to bypass security measures, extract data, or send unsolicited communications through the App are strictly prohibited.

If the App is obtained from a third-party distributor such as the Apple App Store or Google Play (“App Distributor”), usage is also subject to the distributor’s terms. The App Distributor is not obligated to provide maintenance or support for the App, and any warranty claims should be directed to the Provider, not the Distributor. Additionally, you agree not to use the App if you are in a jurisdiction restricted by applicable export laws or sanctions.

11. Third-Party Websites and Content

Suppose you access the Platform through the mobile application (“App”). In that case, you are granted a limited, non-exclusive, revocable, and non-transferable license to install and use the App on a compatible device owned or controlled by you. This license is strictly for personal and non-commercial use in compliance with these Terms of Service. You are prohibited from reverse engineering, decompiling, or attempting to derive the App’s source code, as well as modifying, redistributing, or using the App for unauthorized purposes.

App use must not involve activities that infringe on intellectual property, violate any laws, or disrupt the App’s functionality or services. Unauthorized attempts to bypass security measures, extract data, or send unsolicited communications through the App are strictly prohibited.

If the App is obtained from a third-party distributor such as the Apple App Store or Google Play (“App Distributor”), usage is also subject to the distributor’s terms. The App Distributor is not obligated to provide maintenance or support for the App, and any warranty claims should be directed to the Provider, not the Distributor. Additionally, you agree not to use the App if you are in a jurisdiction restricted by applicable export laws or sanctions.

12. Social Media Integration

The Platform may allow users to link their accounts with third-party social media platforms or services (“Social Media Accounts”). By doing so, you agree to provide the Provider with access to certain information from your Social Media Accounts as permitted by the settings and terms of the respective platforms. This may include publicly available data, profile details, and connections, which the Provider’s Privacy Policy will use.


You acknowledge that your interactions with Social Media Accounts are governed solely by the terms and conditions of the respective platforms. The Provider is not responsible for the accuracy, reliability, or legality of content available through Social Media Accounts or any changes to the functionality or terms of those platforms. If the respective platform terminates access to a linked Social Media Account, the Provider shall not be held liable for any resulting limitations to the Platform’s functionality.


You may turn off the connection between your account and Social Media Accounts anytime through the settings provided on the Platform or by contacting customer support. By linking your accounts, you assume responsibility for managing your privacy preferences and ensuring the integration complies with applicable policies and regulations.

13. Purchases and Payment

We accept payments using the following methods:

  • Visa
  • Mastercard
  • American Express
  • Discover

You must provide accurate and up-to-date billing and payment information for all purchases made through the Platform. This includes details such as your email address, payment method, and payment card expiration date. Timely updates to this information are necessary to process your transactions and ensure proper communication. Where applicable, sales tax will be added to the total purchase amount. All charges will be processed in the designated currency specified during the transaction.

You agree to pay all charges at the rates in effect at the time of purchase, including any additional fees or taxes. The Provider reserves the right to correct pricing errors, even after a payment has been processed, and may contact you for necessary adjustments.

The Provider reserves the right to refuse or cancel any order at its sole discretion. This includes, but is not limited to, cases where an order exceeds a reasonable limit per user, household, or account. Restrictions may also apply to orders using the same billing or shipping address or orders that appear to be placed by resellers or distributors. We may decline such transactions if they violate our policies or seem fraudulent.

14. Privacy and Data Protection

Data management complies with the GDPR (General Data Protection Regulation) and other applicable laws. The Platform also operates by ISO/IEC 27701, the international standard for Privacy Information Management Systems (PIMS), ensuring robust data privacy and security
practices.

To complement GDPR compliance, the Platform adheres to additional privacy and data protection regulations depending on the region or specific requirements. Examples of such rules include:

  1. CCPA (California Consumer Privacy Act): This act ensures data privacy rights and consumer protection for California residents.
  2. LGPD (Lei Geral de Proteção de Dados): Brazil’s General Data Protection Law, which regulates the use of personal data and ensures data subject rights.
  3. PIPEDA (Personal Information Protection and Electronic Documents Act): A Canadian law governing private sector organizations’ collection, use, and disclosure of personal data.
  4. APPI (Act on the Protection of Personal Information): Japan’s primary data protection law sets standards for personal data processing.
  5. HIPAA (Health Insurance Portability and Accountability Act): U.S. regulations to protect personal health information, where applicable.
  6. PECR (Privacy and Electronic Communications Regulations): A UK law that complements GDPR by covering electronic communications and marketing practices.
  7. ePrivacy Directive: A European directive that works alongside GDPR to ensure privacy in electronic communications.

For more details, please refer to our Privacy Policy.

15. Intellectual Property

10.1 Software Rights: The Provider retains all intellectual property rights related to the Platform, including but not limited to the software, design, architecture, and codebase. Any unauthorized use, reproduction, or distribution of the Platform’s components is strictly prohibited.


10.2 Trademarks and Branding: The Provider owns all trademarks, logos, and branding associated with the Platform. Users may not use these elements without prior written consent from the Provider.



10.3 User Content: Users retain ownership of the data they upload but grant the Provider a limited license to process such data for service provision purposes.

16. Contribution License

By submitting suggestions, feedback, improvements, or any other content (“Contributions”) to the Platform, you grant the Provider a non-exclusive, perpetual, irrevocable, royalty-free, transferable license to use, modify, reproduce, distribute, and display such Contributions for any purpose. This includes incorporating such Contributions into the Platform or related materials. You confirm that you own or have the necessary rights to provide the Contributions and that they do not infringe upon the rights of any third party. The Provider is not obligated to compensate you for your Contributions or acknowledge their source.

17. Modifications and Interruptions

We reserve the right to modify, suspend, or discontinue any part of the Platform at our sole discretion and without prior notice. While we strive to maintain uninterrupted services, we cannot guarantee the Platform will always be available or free from disruptions. Technical issues, maintenance, or unforeseen circumstances may cause temporary interruptions, delays,
or errors.

You acknowledge that we are not liable for any consequences arising from such disruptions, including but not limited to lost data, missed notifications, or service unavailability. Furthermore, we are not obligated to provide updates, corrections, or enhancements to the Platform. Your continued use of the Platform following any modifications constitutes acceptance of those changes.

18. Limitation of Liability

The Provider and its directors, employees, and agents shall not be held responsible for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, revenue, data, or other intangible losses resulting from your use of the Platform, even if advised of the possibility of such damages.


Notwithstanding the above, the total liability of the Provider to you, regardless of the cause of action or type of claim, shall not exceed the total amount paid by you to the Provider within the six (6) months preceding the incident that gave rise to the claim. Some jurisdictions may not permit limitations on liability for implied warranties or certain types of damages, so these limitations may not apply to you. In such cases, additional rights may be available as governed by local laws. The Provider is not liable for:

  • Damages caused by improper use of the Platform.
  • Errors resulting from incorrect or incomplete user data.
  • Temporary service interruptions.

19. Changes to the Terms of Service

We reserve the right to modify these Terms of Service at any time. Changes will be communicated to users and will take effect after [number of days] from notification.

20. Term and Termination

The Provider reserves the right to restrict access, suspend, or terminate accounts at its sole discretion without prior notice or liability. This includes situations where users breach these Terms of Service, provide inaccurate information, or violate applicable laws or regulations. We
may block specific IP addresses or deny service for any reason or no reason at all.

Additionally, the Provider may remove or delete user accounts and any associated content without prior warning. Users whose accounts are terminated are prohibited from creating new accounts under their name, a false name, or a third party’s name, even if acting on their behalf. Violations may result in further legal action, including civil, criminal, or injunctive remedies.


Duration: The agreement remains in effect until the user or the Provider closes the account.
Termination: The Provider may suspend or terminate an account in case of violation of these Terms of Service.

21. Disclaimer

The services are provided “as is” and “as available” without warranties of any kind, either expressed or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

22. Governing Law

These Terms of Service are governed by and construed by the laws of Italy. Any disputes arising from these terms shall fall under the exclusive jurisdiction of the Italian court in Potenza (Italy).

23. Contact Us

If you have any questions, concerns, or feedback regarding these Terms of Service, please email us at support@rememball.com.


Rememball – Microdesign di Ing. Paolo Pastore srl
Via Ofanto, 1 – 85028 Rionero in Vulture (PZ)

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